Pyramid Global Hospitality
Front Desk Supervisor
Naples Grande Beach Resort · Full-time · Posted Sep 23, 2026
- Education
- High school diploma or equivalent.
About the job
Supervises front desk operations at a resort, supporting guests and staff, coordinating daily shifts, and helping maintain service and cash-handling procedures.
What you'll do
- Oversee daily shift operations, coach and train front desk team members, and ensure standard procedures are followed.
- Check guests in, handle requests and service recovery, and coordinate with housekeeping, maintenance, and other departments.
- Manage room pre-assignments, sundries inventory, the house bank, and front desk transactions.
What they ask for
- Availability to work a flexible schedule, including nights, weekends, and holidays.
- High school diploma or equivalent.
- Computer skills.
- Excellent verbal and written communication skills.
Nice to have
- Previous hotel or resort experience.
Model-written summary · the original posting is authoritative