Pyramid Global Hospitality
Front Office Agent
Deloitte University Hotel & Conference Center Westlake, TX 76262 · Full-time · Posted Oct 27, 2026
About the job
Checks guests in and out, handles hotel calls and luggage, and enters and tracks maintenance service tickets at the front desk and communication center.
What you'll do
- Check guests in and out, recording credit, special requests, and guest information.
- Answer and process calls, respond to guest questions, and assist with luggage distribution.
- Enter and track maintenance tickets, and prepare guest name badges for group arrivals.
What they ask for
- Good computer skills.
Nice to have
- Previous guest or customer service experience.
- Knowledge of Microsoft Outlook; valid Texas Driver’s License with a good driving record.
Pay
$18 - $18 USD base salary
Tools
Microsoft Outlook
Model-written summary · the original posting is authoritative