Pyramid Global Hospitality
Front Office Supervisor
Hilton Birmingham at UAB · Full-time · Posted Sep 29, 2026
- Education
- High school diploma or equivalent
About the job
Supervises front desk shifts and team members while supporting guest check-in, service recovery, room assignments, and hotel operations.
What you'll do
- Oversee daily front desk shifts; train, coach, and direct team members.
- Manage guest check-ins, room assignments, special requests, and service recovery.
- Coordinate with other departments and maintain front desk procedures, records, and sundries inventory.
What they ask for
- Availability for a flexible schedule, including nights, weekends, and holidays.
- High school diploma or equivalent.
- Computer skills and excellent verbal and written communication skills.
- Ability to work in a fast-paced setting and stand for the duration of the shift.
Nice to have
- Previous hotel or resort experience.
Pay
$17.00 - $18.00 USD (base salary; pay period not stated)
Model-written summary · the original posting is authoritative