Pyramid Global Hospitality
Group Rooms Coordinator
Naples Grande Beach Resort · Full-time · Posted Oct 30, 2026
About the job
Manages group room blocks and reservations from setup through departure and reconciliation, coordinating with hotel teams to ensure accurate bookings and a smooth guest experience.
What you'll do
- Create and maintain group room blocks, process reservations and changes, and monitor pickup, inventory, and cutoff dates.
- Coordinate with guests, group contacts, Event Management, and hotel departments on rooming lists, special requests, arrivals, and reservation issues.
- Review group reservations before arrival and after departure, maintaining accurate records and assisting with reconciliation.
What they ask for
- Strong attention to detail and reservation and inventory accuracy.
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills, including managing multiple groups and deadlines.
- Proficiency with Microsoft Office, including Outlook and Excel.
Nice to have
- Previous hotel Reservations, Group Reservations, Front Office, or related hospitality experience; experience managing group room blocks and rooming lists.
- Hilton and/or Opera Cloud experience.
Pay
USD 25-25 base salary
Tools
Hilton, Opera Cloud, Microsoft Office, Outlook, Excel
Model-written summary · the original posting is authoritative