Pyramid Global Hospitality
Guest Service Agent
Willows Lodge, Woodinville, WA 98072 · Full-time · Posted Oct 13, 2026
- Education
- High school diploma or equivalent.
About the job
Welcomes and checks in hotel guests, provides information about the property and local area, and helps resolve guest concerns while supporting front-desk operations.
What you'll do
- Check in and register guests, record special requests, and ensure accurate information and payment details.
- Provide engaging customer service, promote hotel programs, and resolve problems through guest recovery.
- Maintain the house bank, follow procedures for charges and refunds, communicate relevant information to the manager on duty, and assist other departments.
What they ask for
- High school diploma or equivalent.
- Computer skills.
- Excellent verbal and written communication skills.
- Availability for various shifts, including weekends and holidays; ability to stand for the duration of a shift.
Nice to have
Pay
$24.50 - $25.24 (USD; base salary or total pay not stated)
Model-written summary · the original posting is authoritative