Pyramid Global Hospitality
Guest Service Agent
The Potomac Hotel · Full-time · Posted Oct 19, 2026
- Education
- High school diploma or equivalent.
About the job
Provides front-desk service at The Potomac Hotel by checking in guests, handling requests and payments, and helping guests enjoy their stay.
What you'll do
- Check in and register guests, record special requests, and ensure accurate information and payment details.
- Resolve guest problems, promote hotel programs, and share information about hotel amenities and the local area.
- Follow procedures for charges, cash, refunds, and deposits; maintain the house bank and communicate relevant information to the manager on duty.
What they ask for
- High school diploma or equivalent.
- Computer skills and excellent verbal and written communication skills.
- Ability to work in a fast-paced setting and stand for the duration of the shift.
- Availability for various shifts, including weekends and holidays.
Pay
$25.00 - $25.00 (currency not stated; pay type not stated)
Model-written summary · the original posting is authoritative