Pyramid Global Hospitality
Hotel Front Office Supervisor
Deloitte University Hotel & Conference Center Westlake, TX 76262 · Full-time · Posted Oct 23, 2026
- Experience
- Hospitality industry experience required; no years specified.
About the job
Oversees Front Desk, Front Services, Group Reservations, and the Communications Center to ensure guest service operations run smoothly.
What you'll do
- Monitor and assist with opening and closing Front Office tasks and resolve guest concerns.
- Direct, train, and support Front Office employees; delegate work fairly.
- Coordinate guest messages and packages, monitor call volume, and oversee guest badging.
What they ask for
- Hospitality industry experience.
- Strong computer skills and proficiency in Microsoft Excel and Outlook.
- Texas Driver’s License with a good driving record.
- Must be over 21 years old for vehicle driving insurance purposes.
Nice to have
- Hotel Front Office experience; departmental trainer or supervisor experience.
- Microsoft Teams, OneNote, and Infor experience; knowledge of Hotel Property Management System.
Pay
$21.00 - $21.00 USD base salary
Tools
Microsoft Excel, Outlook, Microsoft Teams, OneNote, Infor, Hotel Property Management System
Model-written summary · the original posting is authoritative