Pyramid Global Hospitality
Loss Prevention Agent I
Hyatt Regency Grand Reserve Puerto Rico · Full-time · Posted Oct 2, 2026
- Education
- High school diploma or equivalent; two years of college in a safety, security, or hospitality-related discipline.
About the job
Protects guests, employees, and property by carrying out safety procedures, conducting preventive patrols, responding to emergencies, and completing security reports.
What you'll do
- Conduct visible preventive patrols, promote a safe environment, and assist people who need help or medical attention.
- Respond to emergencies, protect confidential guest and employee information, and complete daily activity and incident reports.
- Support liquor-law compliance, security training programs, and review of Security Officers’ written records.
What they ask for
- High school diploma or equivalent.
- Two years of college in a safety, security, or hospitality-related discipline.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- High-quality written and oral communication skills.
Nice to have
- Prior hospitality experience.
- At least one year of customer service experience.
Model-written summary · the original posting is authoritative