Pyramid Global Hospitality
Manager, Retail
OKANA Resort & Indoor Waterpark · Manager · Full-time · Posted Oct 13, 2026
- Experience
- Minimum 3 years of retail or food & beverage management experience.
About the job
Leads daily operations of OKANA Candy Co., managing guest service, product quality, staff, inventory, and financial performance.
What you'll do
- Oversee daily shop operations, including staffing, opening and closing, inventory, and cash handling.
- Recruit, train, coach, and support team members while maintaining service, cleanliness, and merchandising standards.
- Manage purchasing, vendor relationships, sales, labor, and costs to meet revenue and profitability targets.
What they ask for
- At least 3 years of retail or food & beverage management experience.
- Strong leadership and team development skills.
- Ability to manage budgets, control costs, and achieve revenue goals.
- Guest service and communication skills; knowledge of food safety, sanitation, and health compliance; flexible availability for evenings, weekends, and holidays.
Nice to have
- Specialty shop or confectionery experience.
Model-written summary · the original posting is authoritative