Pyramid Global Hospitality
Membership Coordinator - Owner Relations
South Seas Resort · Full-time · Posted Jul 2, 2026
- Experience
- Minimum 2 years in customer service, hospitality, membership services, owner relations, or administrative experience.
- Education
- Associate's degree preferred; equivalent experience considered.
About the job
Provides administrative and guest-service support for Club Captiva memberships, coordinating member records, communications, benefits, and resort experiences.
What you'll do
- Administer memberships, including processing enrollments, renewals, and cancellations and maintaining accurate records.
- Serve as a primary contact for members and owners, responding to inquiries and resolving concerns.
- Coordinate member communications, events, reservations, benefits, and collaboration with resort departments.
What they ask for
- Valid driver's license.
- At least 2 years of customer service, hospitality, membership services, owner relations, or administrative experience.
- Excellent verbal and written communication skills; strong organization and multitasking abilities.
- Proficiency with Microsoft Office Suite and database/property management software.
Nice to have
- Associate's degree; equivalent experience considered.
- Luxury resort, club, HOA, or hospitality experience.
Tools
Microsoft Office Suite, database/property management software, membership management systems, resort technology platforms
Model-written summary · the original posting is authoritative