Pyramid Global Hospitality
Reservations Agent
OKANA Resort & Indoor Waterpark · Full-time · Posted May 13, 2026
- Experience
- Previous reservations experience is beneficial; preferably in a hotel/resort. No years specified.
- Education
- High School diploma required; college degree preferred.
About the job
Creates and manages guest reservations at OKANA Resort, responds to questions and concerns, and coordinates reservation details and payments.
What you'll do
- Create, modify, and cancel reservations; send confirmation emails and handle guest requests and concerns.
- Process group, travel agent, company, internet, and FIT reservations, including rooming lists and payment routing.
- Answer guest inquiries, coordinate with other departments, and update reservation information in computer systems.
What they ask for
- High School diploma.
- Flexible availability.
- Fluent in English, including speaking, reading, and writing.
- Excellent communication skills and computer proficiency to learn and use the resort’s property management system.
Nice to have
- College degree.
- Previous reservations experience, preferably in a hotel/resort.
Pay
$15.50 - $15.50 (currency not stated; compensation type not stated)
Tools
property management system
Model-written summary · the original posting is authoritative