Pyramid Global Hospitality
Spa Supervisor
Skamania Lodge, Stevenson, WA 98648 · Full-time · Posted Sep 22, 2026
- Experience
- At least 2 years of customer service experience required; 1 year of lead or supervisory experience preferred.
- Education
- High school diploma or equivalent.
About the job
Supervises spa staff and daily operations, including guest service, scheduling, retail, inventory, reporting, cleanliness, and service standards.
What you'll do
- Supervise and train spa staff; manage schedules, timekeeping, attendance, and performance documentation.
- Resolve guest issues, coordinate bookings, and oversee spa cleanliness, safety, and service standards.
- Manage retail inventory and sales reporting, and prepare incentive and commission reports.
What they ask for
- At least 2 years of customer service experience.
- Strong sales aptitude, including generating revenue and upselling services.
- Flexible availability for weekends, holidays, mornings, and evenings as needed.
- Current CPR certification or ability to obtain; working knowledge of Microsoft Word, Excel, and Outlook.
Nice to have
- At least 1 year of lead or supervisory experience; previous spa or hospitality experience.
- Proficiency in spa booking and management software (e.g., SpaSoft); experience with retail purchasing and inventory management.
Pay
$21.00 - $23.00 USD base salary
Tools
SpaSoft, Microsoft Word, Excel, Outlook
Model-written summary · the original posting is authoritative