Pyramid Global Hospitality
WATER'S EDGE - Hostperson
Hyatt Regency Grand Reserve Puerto Rico · Full-time · Posted Aug 28, 2026
About the job
Greets and assists restaurant guests, manages reservations and seating, and coordinates with the service team to support a welcoming dining experience.
What you'll do
- Manage reservations, walk-ins, waitlists, seating, and guest-flow; coordinate table status and seating rotations with the service team.
- Welcome, escort, and inform guests; handle calls, share dining information, and suggest alternatives when needed.
- Maintain the host stand and menus, recognize VIPs and special occasions, and communicate guest needs to colleagues.
What they ask for
- Excellent communication and organizational skills.
- Ability to remain composed in high-volume guest-facing situations.
- Ability to learn reservation and restaurant-management technology.
Nice to have
- Previous guest service or hospitality experience.
Model-written summary · the original posting is authoritative