Qualcomm
RMA Engineer, Sr. – Hyperscaler/Server Products
$118K–$177K
San Diego, California · On-site · Senior · Full-time · Posted Sep 17, 2026
- Experience
- Bachelor’s: 2+ years; Master’s: 1+ year; or PhD. Preferred qualifications also mention 2–4 years in hardware troubleshooting or sustaining engineering.
- Education
- Bachelor's, Master's, or PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. No equivalent experience alternative is stated.
About the job
Manages returns of hyperscaler and enterprise server hardware, including failure diagnosis, testing, root-cause analysis, and repair or replacement coordination.
What you'll do
- Log, track, and document returned server components; report return trends and manage RMA inventory.
- Troubleshoot hardware failures to component level, perform root-cause analysis, and execute test plans for repaired or replacement units.
- Validate server SKUs and configurations, and coordinate repair, upgrade, and return-to-service processes with cross-functional teams.
What they ask for
- Bachelor’s degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience; OR Master’s degree in those fields and 1+ year of related experience; OR PhD in those fields.
- Hardware troubleshooting or sustaining engineering experience.
- Strong debugging and soldering skills.
- Documentation, organizational, communication, and cross-functional collaboration skills.
Nice to have
- Familiarity with hyperscaler server hardware and cloud platforms, server validation, or performance tuning.
- Experience with Ansible, Puppet, Python, or Bash; knowledge of server architecture, networking, hardware interfaces, compliance standards, or ESD handling.
Pay
$117,800.00 - $176,600.00 (USD, base salary)
Tools
AWS, Azure, GCP, TCP/IP, DNS, Ansible, Puppet, Python
Model-written summary · the original posting is authoritative