Qualcomm
RMA Engineer, Staff – Hyperscaler/Server Products
$141K–$212K
San Diego, California · On-site · Staff · Full-time · Posted Sep 17, 2026
- Experience
- 4+ years with a bachelor's degree; 3+ years with a master's degree; or 2+ years with a PhD.
- Education
- Bachelor's, master's, or PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field.
About the job
Manages returns of hyperscaler and enterprise server hardware, diagnosing failures, coordinating repairs, and supporting product quality and customer satisfaction.
What you'll do
- Log, track, and document returned hardware and inventory; report return trends.
- Diagnose component-level failures, perform root cause analysis, and support corrective actions.
- Test repaired or replacement units, validate server configurations, and coordinate return-to-service processes.
What they ask for
- Bachelor's degree in a related field and 4+ years of Hardware Engineering or related work experience; OR master's degree and 3+ years; OR PhD and 2+ years.
Nice to have
- Hardware troubleshooting or sustaining engineering experience; familiarity with hyperscaler server hardware and cloud platforms.
- Debugging and soldering skills; experience with automation tools, scripting, AI tools, or server validation.
Pay
$141,300.00 - $211,900.00 (base salary)
Tools
AWS, Azure, GCP, TCP/IP, DNS, Ansible, Puppet, Python
AI focus
Preferred experience with AI tools, including Microsoft Copilot, Claude, and Gemini; no AI development work is specified.
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