Qualcomm
Staff Quality Engineer, Customer Quality
$141K–$212K
San Diego, California · On-site · Staff · Full-time · Posted Sep 17, 2026
- Experience
- 4+ years with a bachelor's degree, 3+ years with a master's degree, or 2+ years with a PhD, in Hardware Engineering or related work experience.
- Education
- Bachelor's, master's, or PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field.
About the job
Leads customer quality communications and coordinates internal teams to resolve reported product issues, manage quality metrics, and improve customer satisfaction.
What you'll do
- Lead customer quality meetings, track and report quality metrics, and coordinate customer audits.
- Assess technical issues and results, guide problem-solving teams, and communicate responses to customers.
- Coordinate cross-functional risk assessment and corrective actions, including customer presentations and onsite support as needed.
What they ask for
- Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience; OR master's degree in a listed or related field and 3+ years; OR PhD in a listed or related field and 2+ years.
- Strong verbal and written communication skills to convey complex information.
Nice to have
- Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field.
- 8+ years of Hardware Engineering or related work experience; 4+ years technical and business customer communications; 2+ years resolving supplier issues; 2+ years in a technical leadership role.
Pay
$141,300.00 - $211,900.00 (USD, base salary)
Model-written summary · the original posting is authoritative