Quince
Manager, Return To Vendor (RTV)
$124K–$138K
United States, Remote +1 · Remote · Manager · Full-time · Posted Oct 15, 2026
- Location
- United States, Remote
San Francisco, California, United States - Experience
- 5+ years; alternatives: sourcing, procurement, vendor management, or supply chain experience.
About the job
Oversees Quince’s end-to-end return-to-vendor process, negotiating recovery and coordinating claims, returns, reporting, and process improvements across teams and vendors.
What you'll do
- Manage the RTV lifecycle, tracking system, policies, claims, and escalations.
- Negotiate vendor credits, replacements, or return authorizations; coordinate returns and credit reconciliation with internal teams.
- Report on RTV performance and improve processes to increase recovery and reduce resolution time.
What they ask for
- 5+ years in sourcing, procurement, vendor management, or supply chain, with direct RTV, chargeback, or vendor compliance exposure.
- Experience negotiating with vendors, including contract terms, credit processes, and dispute resolution.
- Strong analytical skills managing large data volumes and deriving insights.
- Proficiency in Google Sheets; experience with ERP systems and inventory/order management platforms.
Pay
$124,000 — $138,000 USD (base salary)
Tools
Google Sheets, SAP, Oracle
Model-written summary · the original posting is authoritative