Quince
Senior Operations Manager
$144K–$177K
Carneys Point, New Jersey, United States · Manager · Full-time · Posted Sep 3, 2026
- Experience
- 8+ years of operations leadership, including 4+ years managing salaried leaders.
- Education
- Bachelor’s degree in Business, Operations, Supply Chain, or a related field (or equivalent experience).
About the job
Leads strategic and daily operations at Quince’s Returns Center, managing leaders and improving reverse-logistics performance, safety, accuracy, and efficiency.
What you'll do
- Lead and coach Area Managers, Operations Managers, and their teams to execute warehouse returns processes.
- Oversee returns operations, performance metrics, safety, labor planning, and cross-functional coordination.
- Drive continuous improvement using Lean, Six Sigma, Kaizen, and analytics to improve turnaround times and reduce costs and waste.
What they ask for
- Bachelor’s degree in Business, Operations, Supply Chain, or a related field (or equivalent experience).
- 8+ years of operations leadership experience, including 4+ years managing salaried leaders in a warehouse, fulfillment, logistics, or distribution setting.
- Demonstrated success leading teams to achieve KPIs and operational goals in a fast-paced environment.
- Availability to work a flexible schedule, including weekends, nights, and holidays as needed.
Nice to have
- Master’s degree in Business, Operations, Supply Chain, or a related field (or equivalent experience).
- Experience overseeing returns or reverse-logistics operations in a high-volume environment; familiarity with continuous improvement practices is also preferred.
Pay
$144,000 — $177,000 USD (base salary)
Tools
Lean, Six Sigma, Kaizen
Model-written summary · the original posting is authoritative