Rain
Implementation Specialist
$80K–$95K
New York, NY +1 · On-site · Full-time · Posted Jul 8, 2026
- Location
- New York, NY
Europe, Spain - Experience
- 0-2 years in implementation, customer success, or a similar role; preferably at a B2B company.
- Education
- Bachelor's degree in Business, Analytics, Economics, or a related field.
About the job
Supports business customer onboarding by coordinating platform integrations, troubleshooting issues, improving onboarding workflows, and translating business requirements into user stories.
What you'll do
- Coordinate with internal teams to tailor onboarding solutions and integrate company accounts into the platform, troubleshooting issues as needed.
- Track product performance and onboarding metrics, using data-driven insights to identify improvements and enhance customer experience.
- Help design onboarding workflows and work with product managers to define business requirements and create user stories.
What they ask for
- Bachelor's degree in Business, Analytics, Economics, or a related field.
- 0-2 years of experience in implementation, customer success, or a similar role; preferably at a B2B company.
- Strong analytical and problem-solving skills, including ability to manage multiple complex projects simultaneously.
- Excellent communication and ability to work independently and cross-functionally.
Nice to have
- Experience in financial services or the credit card industry.
- Familiarity with SQL and other data query tools; knowledge of customer onboarding best practices in a tech-driven environment.
Pay
$80K – $95K (base salary); Offers Equity; Offers Bonus
Tools
SQL
Model-written summary · the original posting is authoritative