Raindrop
Forward Deployed Engineer (FDE)
San Francisco · On-site · Full-time · Posted Aug 13, 2026
About the job
Embed with customers to implement Raindrop, debug issues across customer AI agents and the platform, and turn customer insights into product feedback.
What you'll do
- Get customers up and running on Raindrop.
- Own customer problems end-to-end, debugging across their agents and Raindrop’s platform.
- Translate customer findings into product feedback that shapes the roadmap.
What they ask for
- Strong engineering ability to read codebases, debug production systems, and fix customer bugs hands-on.
- Must be in person in San Francisco or willing to move.
Nice to have
- Interest in AI products and tools; experience building them or being an avid user is described as ideal.
- Strong customer-facing communication skills.
AI focus
Work with customers using Raindrop to monitor AI agents; debug agent and platform issues and inform product development.
Model-written summary · the original posting is authoritative