Ramp
Customer Activation Manager | Commercial
$97K–$148K
New York, NY (HQ) +1 · Hybrid · Manager · Full-time · Posted Aug 4, 2026
- Location
- New York, NY (HQ)
San Francisco, CA - Experience
- Minimum 3 years in customer success, account management, or product operations in a B2B organization.
About the job
Implements Ramp’s products for newly closed commercial customers, leading onboarding projects so customers realize value quickly while supporting revenue growth.
What you'll do
- Guide new customers through onboarding, understand their workflows and obstacles, and promote effective product adoption.
- Manage implementation priorities and become an expert in Ramp’s integration and configuration options; relay customer feedback to Product.
- Help shape the implementation organization by developing onboarding practices and participating in hiring and team onboarding.
What they ask for
- At least 3 years of experience in customer success, account management, or product operations in a B2B organization.
- Exceptional project and time management skills, with strong verbal and written communication.
- Proven record of exceeding quota and/or outperforming key target metrics.
- Ability to anticipate customer needs, recommend product solutions, and adapt in a fast-paced environment.
Nice to have
- Bachelor’s degree from an accredited university.
- Experience with accounting software (Netsuite, QuickBooks, Xero, Sage) and/or accounting (CPA), financial services sales, or a high-growth startup.
Pay
$97.1K – $148.4K USD base salary
Tools
Netsuite, QuickBooks, Xero, Sage
Model-written summary · the original posting is authoritative