Tech Lead and Manager (TLM), Production Engineering

What you'll do

• Build, coach, and grow a high-performing engineering team while remaining hands-on with production code and technical work.
• Set technical direction and lead infrastructure architecture, reliability, scalability, and cross-team initiatives through delivery.
• Build and operate infrastructure and developer tooling, including support for Ramp’s cellular architecture and AI-powered products; participate in on-call rotation.

What they ask for

• 8+ years of software engineering experience, including shipping architectures for critical systems.
• Staff+-level technical leadership and experience managing, mentoring, and developing engineers.
• Hands-on experience building and operating distributed systems at production scale; strong production software engineering fundamentals.
• Experience with at least one major cloud provider and familiarity with observability and reliability practices.

Nice to have

• Experience with cellular or multi-tenant architecture patterns, workflow orchestration systems (Temporal), or developer experience and internal platform tooling.
• Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2).

Pay

$240K – $330K (base salary); equity amount not stated

Tools

AWS, Temporal, Terraform, SLOs, FedRAMP, SOC 2

AI focus

Enable AI-native engineering by partnering on AI infrastructure patterns, defining reusable platform foundations, and using AI tooling and coding agents in everyday engineering workflows.