Raydar
Customer Onboarding Specialist
$130K–$170K
New York, New York · Full-time · Posted Oct 26, 2026
- Experience
- No number of years stated.
About the job
Guide new customer accounts through product trials by leading setup, tailoring configurations, resolving issues, and improving onboarding materials.
What you'll do
- Lead kickoff and setup sessions and tailor product configurations to each account.
- Own trial outcomes, investigate issues, and share findings with engineers.
- Build onboarding automations and reusable materials, document ROI, and lead closing conversations.
What they ask for
- Experience in consulting, investment banking, private equity, or a well-regarded high-growth company.
- Excellent customer-facing skills and an empathetic manner.
- Able to work on-site in New York City five days a week.
- Eagerness to join an early-stage company, speak with clients, and work hard.
Nice to have
- A degree from a highly regarded university.
Pay
USD $130K - $170K base salary
Model-written summary · the original posting is authoritative