Raydar
Customer Solutions Engineer
$110K–$180K
San Francisco, California · Full-time · Posted Oct 1, 2026
- Experience
- No number of years stated.
- Education
- Bachelor's degree.
About the job
Serves as a technical partner in sales conversations and owns B2B software customer onboarding and implementation from handoff through go-live, while improving scalable delivery workflows.
What you'll do
- Lead prospect discovery and product demos, assess fit, and advise on integration with existing systems.
- Configure the product, train customer teams, and manage implementation plans, issues, risks, and third-party coordination.
- Capture customer feedback and develop repeatable onboarding workflows, documentation, automation, and metrics.
What they ask for
- Customer-facing experience in customer success, implementation, integration, solutions consulting, or startup business operations.
- Recent hands-on B2B software onboarding or implementation experience and experience presenting software demos.
- Strong organization and project management skills to manage multiple projects concurrently.
- Bachelor's degree and willingness to work on-site five days per week, with occasional remote work or travel permitted.
Nice to have
- Familiarity with accounting concepts or the construction industry.
- Technical degree, SQL or JSON proficiency, degree from a highly ranked university, or serious athletic or sports background.
Pay
USD 110,000 to 180,000 per year (base salary)
Tools
SQL, JSON
Model-written summary · the original posting is authoritative