Raydar
Customer Success Lead
$150K–$210K
New York, New York · Full-time · Posted Sep 30, 2026
- Experience
- 4+ years of relevant experience; includes hands-on digital advertising or performance marketing work at a startup, consumer company, or agency.
- Education
- A STEM degree from a top university.
About the job
Build and lead the customer success function, owning client relationships and using performance data to guide strategy and improve campaign results.
What you'll do
- Manage client accounts, including recurring meetings, performance reviews, and executive-facing materials.
- Advise clients on strategy, analyze account performance, and relay client context to internal teams.
- Develop customer success processes and playbooks, with potential to recruit and lead a team later.
What they ask for
- 4+ years of relevant experience, including hands-on digital advertising or performance marketing work at a startup, consumer company, or agency.
- Background in autonomous, client-facing work such as strategy consulting.
- Skill in account-data review, audits, and campaign-result judgment; comfort with technical concepts, statistics, and data analysis.
- Practical use of modern AI and engineering tools; strong communication with client-side C-suite leaders; a STEM degree from a top university.
Nice to have
- Previous startup founder experience.
Pay
USD 150,000 to 210,000 per year (base salary)
AI focus
Use modern AI and engineering tools to streamline day-to-day work.
Model-written summary · the original posting is authoritative