Raydar
Customer Success Manager
$120K–$140K
San Francisco, California · Manager · Full-time · Posted Oct 26, 2026
- Experience
- 3 to 8 years.
About the job
Supports users through onboarding, training, and ongoing product use while coordinating customer success operations and sharing user insights with the team.
What you'll do
- Guide users through onboarding, training, and ongoing engagement; serve as their first point of contact.
- Coordinate meetings, follow-ups, records, and internal hand-offs; maintain training and learning materials.
- Monitor product engagement, identify trends, and share user feedback with the team.
What they ask for
- Prior work in a small, rapidly expanding young company.
- Hands-on experience in a customer-facing role centered on daily operational work.
- Comfort using CRM, spreadsheet, and collaboration tools, or ability to learn them quickly.
- Ability to work hybrid in San Francisco.
Nice to have
- Experience at a healthcare technology startup.
Pay
$120K to $140K (base salary)
Tools
CRM
Model-written summary · the original posting is authoritative