Raydar
Customer Success Manager
$150K–$200K
United States · Remote · Manager · Full-time · Posted Oct 28, 2026
- Experience
- At least four years in a legal-adjacent advisory or operations field; implementation experience owning projects from kickoff to go-live, or running 10 or more at once.
About the job
Partners with customer legal departments after the sale to onboard them, improve product adoption, and deliver ongoing value from the software.
What you'll do
- Run customer onboarding and enablement, and shape tailored projects and workflows.
- Grow existing accounts by demonstrating value and strengthening customer relationships.
- Teach courses, present at conferences, and share customer insights with sales and product teams.
What they ask for
- At least four years in a legal-adjacent advisory or operations field.
- Strong understanding of in-house legal teams, processes, and pain points.
- Consulting or advisory experience managing projects and presenting recommendations to clients.
- Experience owning implementations from kickoff to go-live, or running 10 or more implementations at once.
Nice to have
- Background from a top-tier school.
Pay
USD 150,000 to 200,000 per year (base salary)
AI focus
Genuine interest in AI tools; no specific AI development or implementation duties are stated.
Model-written summary · the original posting is authoritative