Raydar
Patient Case Manager
$100K–$130K
San Francisco, California · Manager · Full-time · Posted Oct 13, 2026
- Experience
- Roughly 2 to 7 years of relevant experience; strong candidates with less will be considered.
About the job
Coordinate patient cases from initial inquiry through follow-up, managing logistics, communication, and processes for a growing team.
What you'll do
- Serve as the primary contact for patients, families, and physicians; manage cases, records, and consent paperwork.
- Coordinate sample collection and shipping, appointments, travel, and follow-up across outside partners.
- Maintain accurate confidential files, discuss costs and financial assistance with empathy, and help build case-management processes.
What they ask for
- Hands-on experience coordinating directly with patients or clients.
- Demonstrated ability to lead emotionally difficult conversations in person with patients and relatives.
- Warm, clear communication and confidence managing detailed, deadline-driven logistics across multiple parties.
- Able to work in the office 3 to 4 days per week, live in the Bay Area, work US hours, and take occasional brief work trips.
Nice to have
- Background in oncology, individualized therapy programs, or clinical-trial enrollment; clinical training; healthcare privacy, good clinical practice, or sample-handling knowledge.
- Experience establishing processes from the ground up; university degree.
Pay
USD 100,000 to 130,000 per year (base salary)
Model-written summary · the original posting is authoritative