Raydar
Solutions Engineer (Product Expert) | Housing - NY, SF
$150K–$200K
New York, New York +1 · Full-time · Posted Sep 19, 2026
- Location
- New York, New York
San Francisco, California - Experience
- 3 to 7 years of relevant solutions engineering or post-sales technical experience.
- Education
- Bachelor's degree in a technical field.
- Visa sponsorship
- Visa transfers are supported.
About the job
Supports housing products after implementation by troubleshooting customer issues, coordinating fixes, and connecting customer needs with engineering and customer success.
What you'll do
- Serve as technical expert for a housing product area and diagnose issues using customer data and API integrations.
- Triage technical escalations and coordinate code-level fixes with engineering.
- Support onboarding and data migrations, and partner with product and customer success to improve the customer experience.
What they ask for
- Demonstrated post-sales ownership of implementation, troubleshooting, or escalation support.
- Experience developing deep expertise in a complex, multi-product platform.
- Hands-on API integration and data-layer troubleshooting skills.
- Bachelor's degree in a technical field and clear customer-facing communication.
Nice to have
- B2B SaaS experience.
- Technical product management, technical account management, or founder experience combined with post-sales ownership.
Pay
USD 150,000 to 200,000 per year (base salary)
Tools
API
Model-written summary · the original posting is authoritative