Red Hat
OpenShift Technical Account Manager
$96K–$154K
Remote US GA +3 · Remote · Manager · Full-time · Posted Oct 28, 2026
- Location
- Remote US GA
Remote US FL
Remote US SC
Remote US NC - Experience
- 5+ years in support, development, engineering, IT, or a quality assurance organization.
- Education
- Bachelor's degree or an equivalent in a technology-related discipline; computer science or engineering is a plus.
About the job
Provides enterprise customers with technical and architectural guidance for Red Hat OpenShift, resolving issues and strengthening customer outcomes through proactive support and coordination.
What you'll do
- Advise customers on OpenShift implementations, best practices, technical reviews, and potential disruptions.
- Coordinate troubleshooting and major-incident communications with customer and Red Hat teams through resolution.
- Build customer relationships, document engagement and environment details, and report on operational performance.
What they ask for
- 5+ years of experience in support, development, engineering, IT, or quality assurance.
- Administration experience with PaaS cloud solutions such as Red Hat OpenShift Container Platform.
- Expertise in enterprise cloud solutions, containers, Kubernetes, cloud management, and IT automation.
- Strong English communication skills; able to travel for regional customer visits and events.
Nice to have
- Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts.
- Red Hat Certified Engineer (RHCE).
Pay
$96,440.00 - $154,190.00 USD base salary
Tools
Red Hat OpenShift Container Platform, Platform-as-a-Service (PaaS), containers, Kubernetes, cloud management, IT automation, continuous integration (CI), continuous delivery (CD)
Model-written summary · the original posting is authoritative