Regal
AI Forward Deployed Engineer
$135K–$180K
New York, New York · Hybrid · Full-time · Posted Apr 20, 2026
- Experience
- 3+ years in a technical customer-facing role; examples include Solutions Engineer, Implementation Consultant, or PM in a tech environment.
About the job
Own customer onboarding and production deployments of Regal’s Voice AI Agents, translating customer goals into technical integrations and measurable product improvements.
What you'll do
- Lead end-to-end customer deployments, including planning, timelines, and stakeholder communication.
- Integrate Regal with customer systems using APIs, webhooks, and databases; shape voice prompts and agent settings with internal specialists.
- Measure agent performance, refine post-call analysis, and plan A/B tests and follow-on opportunities.
What they ask for
- 3+ years in a technical customer-facing role, such as Solutions Engineer, Implementation Consultant, or PM in a tech environment.
- Comfort working with APIs and writing middleware code when needed.
- Ability to travel about 1 week per month.
Nice to have
- Experience or interest in conversational design, prompt engineering, or voice-interface user research.
Pay
USD 135,000–180,000 base salary
Tools
APIs, webhooks, databases
AI focus
Deploy and improve Voice AI Agents, including configuring prompts and agent settings, analyzing performance, and iterating through A/B tests.
Model-written summary · the original posting is authoritative