Relativity Space
IT Associate I
Cape Canaveral, Florida, United States · Full-time · Posted Oct 23, 2026
- Experience
- 1+ years; internships count.
About the job
Provides on-site tier 1/2 IT support and manages user devices, accounts, equipment, and common technical issues at Relativity Space’s Cape Canaveral launch site.
What you'll do
- Troubleshoot hardware, software, network, printer, A/V, and conferencing issues; escalate complex problems.
- Set up and deploy devices, support onboarding and offboarding, and maintain IT asset inventory.
- Document issues and resolutions and support office moves and site events.
What they ask for
- 1+ years of experience in a help desk, desktop support, or IT support role; internships count.
- Working knowledge of Windows and/or macOS and basic networking concepts.
- Experience supporting end-user hardware and familiarity with ticketing systems.
- Ability to work on-site at Cape Canaveral, FL, move IT equipment, and obtain and maintain any required site access/security clearances.
Nice to have
- Experience in aerospace, manufacturing, or industrial/launch-site IT; exposure to Active Directory / Azure AD (Entra ID) or MDM tools.
- Basic scripting, relevant certifications, A/V or physical security systems experience, or interest in space and aerospace.
Pay
$26.80 — $40.20 USD; base salary
Tools
Windows, macOS, Jira Service Management, ServiceNow, Zendesk, Active Directory, Azure AD (Entra ID), Jamf
Model-written summary · the original posting is authoritative