Relay
Solutions Engineer
Raleigh, NC +1 · Full-time · Posted May 13, 2026
- Location
- Raleigh, NC
Raleigh, NC, United States - Experience
- 3+ years in a customer-facing technical role.
- Education
- Bachelor's degree in engineering, CS, or a similar technical field.
About the job
Partners with enterprise sales and customers to design, demonstrate, and validate Relay platform solutions, lead technical diligence, and support smooth handoffs to delivery teams.
What you'll do
- Architect solutions, deliver tailored demos and proof-of-concept deployments, and map customer needs to technical requirements.
- Own pre-sales technical diligence, resolve technical objections, and contribute to proposals and Statements of Work.
- Document architectures and configurations, lead post-sale handoffs, and share customer feedback and reusable materials across teams.
What they ask for
- 3+ years in a customer-facing technical role such as Solutions/Sales Engineer, Solutions Architect, or Technical Consultant.
- Experience translating complex technical topics for business and technical audiences and delivering technical demos and proof-of-concept deployments.
- Experience managing enterprise technical diligence, including RFPs, security questionnaires, or IT evaluations.
- Proficiency with APIs, integrations, and prototyping; bachelor's degree in engineering, CS, or a similar technical field.
Nice to have
- Experience in frontline operations (manufacturing, logistics, hospitality), OT/IT systems, or industrial IoT/automation.
Tools
Relay platform, open APIs
AI focus
The job involves using Relay’s platform, which features AI tools, but does not specify AI-related duties for the Solutions Engineer. Relay uses AI tools to transcribe and summarize interviews for internal hiring; candidates may opt out.
Model-written summary · the original posting is authoritative