Rho
Client Engagement Manager
$115K–$155K
NYC · On-site · Manager · Full-time · Posted Aug 4, 2026
- Experience
- 2+ years in a customer-facing implementation or onboarding role; preferably in a fast-paced SaaS, B2B environment.
- Education
- Bachelor’s degree.
About the job
Manages client implementation and onboarding of Rho’s banking, expense management, and accounting products, helping clients adopt the platform and coordinating with internal teams.
What you'll do
- Manage implementation projects, timelines, client communication, training, and support.
- Gather client and team feedback and improve implementation processes and best practices.
- Coordinate with Sales, Account Management, Technical, Product, and Engineering teams to support transitions and resolve client issues.
What they ask for
- Bachelor’s degree.
- 2+ years in a customer-facing implementation or onboarding role.
- Ability to manage multiple projects and stakeholders effectively.
- Exceptional communication and presentation skills.
Nice to have
- Experience in a fast-paced SaaS, B2B environment.
Pay
$115,000 - $125,000 USD base salary; $140,000 - $155,000 USD total pay (OTE)
Model-written summary · the original posting is authoritative