Ridgeline
Director, Product & Technology Operations
$194K–$267K
Reno, NV +5 · Director · Full-time · Posted Aug 11, 2026
- Location
- Reno, NV
San Ramon, CA
New York, NY
New York, New York, United States
Reno, Nevada, United States
San Ramon, California, United States - Experience
- 10+ years in a relevant cross-functional leadership role; 8+ years of people leadership experience.
- Visa sponsorship
- Must be authorized to work in the United States without employer sponsorship.
About the job
Build and lead Ridgeline’s Product & Technology Operational Excellence function, aligning teams and improving operating discipline, decision-making, quality, and execution.
What you'll do
- Lead Product Operations, Engineering and QA Operations, and Project Management as a multidisciplinary organization.
- Develop operating models, standards, dashboards, and reviews to align priorities, manage risks, and improve execution.
- Apply AI and automation to improve efficiency, decision support, knowledge sharing, and execution quality.
What they ask for
- 10+ years of experience in operations, program leadership, product operations, engineering operations, business operations, or a similar cross-functional leadership role.
- 8+ years of people leadership experience, including building, developing, and retaining high-performing teams.
- Demonstrated success translating business priorities into operating plans, tradeoffs, and measurable outcomes with senior leaders.
- Experience building operating models and governance in complex product and technology organizations; familiarity with Jira and Productboard.
Nice to have
- Experience in a high-growth technology environment.
- Experience in fintech, investment management, or another complex, regulated domain; or leading a center of excellence or shared operations function.
Pay
$194,000 - $267,000 USD base salary
Tools
Jira, Productboard, ChatGPT, Claude, Gemini, Glean
AI focus
Use AI and automation to improve operational efficiency, decision support, knowledge sharing, and execution quality across Product and Technology.
Model-written summary · the original posting is authoritative