Rillet
Account Manager
$220K–$250K
New York City +1 · Hybrid · Manager · Full-time · Posted Apr 3, 2026
- Location
- New York City
San Francisco - Experience
- 3+ years in SaaS account management.
About the job
Own and improve customer renewal and expansion strategies for Rillet’s AI-native ERP, helping customers realize value and supporting retention and growth.
What you'll do
- Lead renewal, expansion, contract-structure, and value-alignment conversations; maintain renewal and expansion forecasts.
- Build renewal and upsell processes, including forecasting frameworks, account plans, and customer review cadences.
- Partner with customers and internal teams to reduce churn risk, surface product insights, and support renewal success.
What they ask for
- 3+ years of experience in SaaS account management.
- Demonstrated ability to own renewal cycles and conduct commercial negotiations.
- Experience building or improving renewal, forecasting, or expansion processes.
- Strong commercial acumen and communication skills, including relationship-building with senior finance leaders.
Nice to have
- Experience as an early hire at a growth-stage startup.
- Familiarity with accounting, finance technology, or workflows supporting controllers/finance teams.
Pay
USD $220,000 – $250,000 OTE (the posting labels this as OTE, despite describing the range as expected base salary)
Tools
CRM
AI focus
The role supports retention and expansion for Rillet’s AI-native ERP; no specific AI development work is stated.
Model-written summary · the original posting is authoritative