Rillet
Customer Excellence Solutions Architect
$110K–$140K
San Francisco +3 · Hybrid · Full-time · Posted Oct 26, 2026
- Location
- San Francisco
New York City
Remote
Chicago
About the job
Owns the sales-to-implementation handoff, supports product evaluations and demos, scopes customer solutions, and manages RFPs to improve the customer experience.
What you'll do
- Coordinate and improve the sales-to-implementation handoff, including processes, materials, and retrospectives.
- Build and maintain tailored sandbox and demo environments; support sales conversations and prospect evaluations.
- Gather requirements, scope workflows and integrations, and own RFP responses and coordination.
What they ask for
- Experience in solution consulting, solution architecture, or implementation.
- Experience with accounting or financial software such as NetSuite or Workday.
- Ability to demo products, gather requirements, scope solutions, and connect business needs to product capabilities.
- Ability to explain technical concepts clearly and work across customer-facing and technical teams.
Pay
$110,000–$140,000 USD base salary
Tools
NetSuite, Workday
AI focus
The role supports demos and evaluations of Rillet, an Agentic ERP that automates finance processes; no specific AI development work is stated.
Model-written summary · the original posting is authoritative