Rippling
Account Manager- SMB, Growth & Retention (Channel)
$125K–$130K
San Francisco, CA +3 · On-site · Manager · Full-time · Posted Oct 23, 2025
- Location
- San Francisco, CA
Chicago, IL
Seattle, WA
New York, NY - Experience
- 2+ years of SaaS experience in account management, sales, or quota-carrying customer success.
About the job
Manages partner-referred SMB accounts, guiding customers to adopt Rippling products while driving renewals, retention, and revenue growth in a quota-carrying sales role.
What you'll do
- Build customer relationships and advise on HR, IT, Finance, and global workforce management needs.
- Manage sales pipeline and meet monthly targets for cross-sales, product upgrades, and contract renewals.
- Coordinate with product, support, and customer operations teams to improve customer success and adoption.
What they ask for
- 2+ years of SaaS experience in account management, sales, or quota-carrying customer success.
- Track record of meeting and exceeding quota through new product sales and upgrades.
- Ability to conduct consultative discovery and demo meetings and manage a structured sales process.
- Proven success building and maintaining long-term commercial relationships.
Pay
USD 130,000–130,000 per year (base salary); USD 125,000–125,000 per year (base salary)
Model-written summary · the original posting is authoritative