Rippling
Account Manager- Strategic Accounts (Growth & Retention)
$250K
New York, NY +3 · On-site · Manager · Full-time · Posted Aug 11, 2025
- Location
- New York, NY
San Francisco, CA
Seattle, WA
Chicago, IL - Experience
- 7–10+ years of SaaS experience in account management, sales, or quota-carrying customer success.
About the job
Manages growth and retention for Rippling’s largest strategic accounts through consultative selling, renewals, cross-sales, and customer advocacy.
What you'll do
- Drive account growth and retention, including product cross-sales, upgrades, and contract renewals.
- Consult with customers on their HR, IT, Finance, and workforce needs; build relationships with decision-makers and negotiate contracts.
- Coordinate account plans and customer needs with technical and cross-functional teams.
What they ask for
- Track record of consistently meeting and exceeding quota through new product sales and upgrades; license or seat expansion sales do not count.
- Demonstrated ability to run sales discovery, demos, and a structured sales process.
- Proven success building and maintaining long-term commercial relationships, including managing multi-year renewals.
- Strong communication, organization, self-motivation, and follow-through.
Nice to have
- SPICED or MEDDPICC experience.
Pay
$250,000 /year OTE (total pay)
Tools
Rippling
Model-written summary · the original posting is authoritative