Rippling
Customer Marketing Manager
$126K–$158K
New York, NY +1 · On-site · Manager · Full-time · Posted Oct 21, 2026
- Location
- New York, NY
San Francisco, CA - Experience
- 3+ years; customer marketing, product marketing, or similar.
About the job
Own and scale customer advocacy, reference, and awards programs that help turn customer success into sales support and growth.
What you'll do
- Run Wavemakers advocacy and customer reference programs, including recruiting, engagement, incentives, sales-reference requests, and performance tracking.
- Run customer awards at XFN and partner with Sales and Account Management to develop advocates, references, and case studies.
- Improve and automate program workflows, support product betas with customer proof points, and report on program health.
What they ask for
- 3+ years of experience in customer marketing, product marketing, or a similar role.
- Experience running and scaling customer advocacy and reference programs.
- Strong verbal and written communication skills.
- Track record of driving projects end-to-end, building processes, and managing multiple complex programs.
Nice to have
- Experience in B2B SaaS or AI.
- Experience with Salesforce and UserEvidence.
Pay
USD 126,000–157,500 per year (base salary)
Tools
Salesforce, UserEvidence
Model-written summary · the original posting is authoritative