Rippling
Managed Payroll Lead
$74K–$105K
Remote (United States) · Remote · Full-time · Posted Oct 5, 2026
- Experience
- 5+ years in hands-on US managed or outsourced payroll; 2+ years in a team lead, supervisor, or manager role.
About the job
Leads and scales Rippling’s US Managed Payroll service, combining payroll execution and client delivery with team leadership and operating-model development.
What you'll do
- Build and coach a US Managed Payroll team; handle escalations and develop team capacity.
- Design and document the operating model, track service metrics, and identify automation and tooling improvements with Product and Engineering.
- Oversee payroll execution, client relationships, quality checks, and multi-state regulatory compliance.
What they ask for
- 5+ years of hands-on US managed or outsourced payroll experience, including multi-state processing.
- 2+ years in a team lead, supervisor, or manager role in payroll service delivery.
- Experience standing up or materially improving a team, process, or service.
- Strong knowledge of federal and state payroll regulations and senior-level client relationship management.
Nice to have
- SaaS or HRIS experience; FPC or CPP certification.
- Cross-functional Product or Engineering experience; Salesforce, JIRA, or similar tools.
Pay
USD 78,300–105,000 per year (base salary); USD 73,950–100,000 per year (base salary)
Tools
Google Workspace, Microsoft Excel, Salesforce, JIRA
AI focus
Works in an AI-forward environment using automation and AI-assisted workflows; identifies automation opportunities and contributes to tooling decisions and product feedback.
Model-written summary · the original posting is authoritative