Rippling
Manager, Strategic Account Management
$280K
Seattle, WA +3 · On-site · Manager · Full-time · Posted Oct 29, 2026
- Location
- Seattle, WA
New York, NY
Chicago, IL
San Francisco, CA - Experience
- 5+ years of total SaaS experience, including 3+ years of direct people management experience.
About the job
Leads and scales a team of Strategic Account Managers to grow customer adoption, retention, and revenue across strategic accounts.
What you'll do
- Hire, coach, and develop Strategic Account Managers, and manage their performance against operational and commercial goals.
- Support high-stakes renewals, expansions, and escalations as an executive sponsor; establish account management playbooks.
- Partner with Product, Support, RevOps, and Customer Success, using account data to forecast revenue and address growth and churn risks.
What they ask for
- 5+ years of total SaaS experience, including 3+ years of direct people management leading Account Management or Sales teams in the enterprise+ space.
- Track record of team quota achievement across net retention, cross-sell/up-sell revenue, and customer adoption targets.
- Expertise in sales and coaching methodologies, including developing individual contributors.
- Success maintaining long-term commercial relationships, including direct engagement with executive buyers.
Pay
$280,000 /Year OTE Uncapped + Equity (total pay)
Model-written summary · the original posting is authoritative