Rippling
Senior Manager, Account Management (Mid-Market)
$245K–$260K
Seattle, WA +2 · On-site · Manager · Full-time · Posted Oct 16, 2026
- Location
- Seattle, WA
Chicago, IL
San Francisco, CA - Experience
- 1+ year managing managers; 4+ years management experience; 7+ years in Account Management, Customer Success, or Sales, including 4+ years owning a revenue number.
About the job
Leads Rippling’s Mid-Market PEO and HR Services account management teams, owning retention and expansion results through managers.
What you'll do
- Coach, develop, and hire front-line managers and build teams to achieve retention and expansion goals.
- Own segment revenue goals and operating rhythms, including forecasts, pipeline and renewal reviews, and performance metrics.
- Manage key customer lifecycle moments, high-risk renewals, and executive escalations; partner with cross-functional teams.
What they ask for
- 1+ year managing managers, with 4+ years of management experience.
- 7+ years in Account Management, Customer Success, or Sales, including 4+ years owning a revenue number.
- Track record of achieving retention and expansion targets through other leaders.
- Ability to coach and develop managers, including performance management, hiring, and promotions.
Nice to have
- PEO or HCM experience.
- Multi-product selling.
Pay
260k USD total pay (OTE); 245k USD total pay (OTE)
Tools
Salesforce, Gong
Model-written summary · the original posting is authoritative