Rippling
Strategic Operations Lead
$82K–$123K
San Francisco, CA · On-site · Full-time · Posted Oct 6, 2026
- Experience
- 5+ years; experience in BizOps, Strategy & Ops, or Program Management at a fast-growing startup, or top-tier consulting/banking experience with a desire to own operational execution.
About the job
Leads strategic and operational programs for Global Payroll Operations, improving workflows, team execution, and cross-functional coordination as the organization scales.
What you'll do
- Run operating cadences, executive reviews, and accountability frameworks; turn strategic priorities into structured workstreams.
- Lead operational programs, standardize workflows, and develop playbooks, automation, and AI-driven tooling.
- Resolve escalated customer issues and coordinate root-cause analysis with Product, Engineering, and Operations to prevent recurrence.
What they ask for
- 5+ years of experience in BizOps, Strategy & Ops, or Program Management at a fast-growing startup, or strategic experience in top-tier consulting or banking with operational execution.
- Track record of completing complex cross-functional projects.
- Ability to analyze dashboards and operational metrics and make sound judgments.
- Strong written and verbal communication and ability to work with diverse stakeholders.
Pay
USD 81,840–122,760 per year (base salary)
AI focus
Use AI tools, automation, and AI-driven tooling to solve operational bottlenecks and support global expansion.
Model-written summary · the original posting is authoritative