Ro
Staff Software Engineer/Tech Lead, Patient Experience
$223K–$311K
New York, NY · Hybrid · Staff · Full-time · Posted Oct 2, 2026
About the job
Leads technical strategy and architecture for Ro’s patient-facing experiences, building scalable systems for healthcare intake, prescriptions, commerce, subscriptions, and ongoing care.
What you'll do
- Translate patient and growth opportunities into technical strategy and scalable system designs.
- Lead complex backend engineering across intake, prescription, commerce, subscription, and renewal flows.
- Build reusable foundations and guide cross-functional teams to improve patient experiences and business outcomes.
What they ask for
- Deep backend and systems design expertise across services, APIs, data flows, and architectural boundaries.
- Experience leading architecture for complex, interconnected production systems and influencing technical direction across teams.
- Experience leading technical work for consumer-facing growth experiences such as acquisition, onboarding, conversion, subscriptions, retention, or renewal.
- Strong backend engineering fundamentals and proficiency in Python, or similar-language experience sufficient to become effective in Ro’s Python-based stack.
Nice to have
- Experience with healthcare, commerce, or another regulated or data-sensitive domain.
Pay
$223,100 to $311,000 USD base salary
Tools
Python
Model-written summary · the original posting is authoritative