Robinhood
Brokerage Communications Specialist
$66K–$100K
Chicago, IL +7 · Full-time · Posted Sep 28, 2026
- Location
- Chicago, IL
Denver, CO
Lake Mary, FL
New York, NY
Chicago, IL
Denver, CO
Lake Mary, FL
New York, NY - Experience
- 3+ years in a financial services operations and regulatory compliance environment.
- Education
- Bachelor's degree or equivalent practical experience.
- Visa sponsorship
- Restricted to US citizens or lawful permanent residents due to legal requirements.
About the job
Manages regulatory mass customer communications for Robinhood’s broker-dealer and affiliated entities, from planning and drafting through approval, delivery validation, and audit documentation.
What you'll do
- Plan and execute regulatory customer communication campaigns, including drafting notices and coordinating timelines and approvals.
- Participate in a 24/7 on-call rotation to respond to operational incidents and draft urgent customer messaging.
- Validate communication delivery and maintain evidence for audits, exams, and regulatory reviews.
What they ask for
- Series 7 and Series 24 licenses.
- 3+ years of experience in financial services operations and regulatory compliance.
- Strong written and verbal communication, project coordination, and ability to manage concurrent timelines.
- Bachelor's degree or equivalent practical experience.
Pay
$85,000 — $100,000 USD (base salary); $75,000 — $88,000 USD (base salary); $66,000 — $78,000 USD (base salary)
AI focus
Use AI-powered tools to pull, analyze, and reconcile datasets across operational systems.
Model-written summary · the original posting is authoritative