Robinhood
Staff Software Engineer, Robinhood Command Center
$180K–$270K
Menlo Park, CA · Staff · Full-time · Posted Sep 28, 2026
- Experience
- 8+ years of software engineering experience, including significant production-systems experience; 3+ years in reliability engineering, infrastructure, distributed systems, or production operations.
About the job
Leads incident response and develops reliability, observability, and incident-management tools and practices across Robinhood’s systems.
What you'll do
- Coordinate production incident mitigation and drive reliability and observability strategy across the company.
- Build and evolve global monitoring, alerting, incident-response tooling, and processes; improve incident detection and resolution.
- Set post-incident review standards, advance failure-mitigation strategies, report reliability insights, and mentor engineers.
What they ask for
- 8+ years of software engineering experience, including significant experience operating production systems.
- 3+ years focused on reliability engineering, infrastructure, distributed systems, or production operations.
- Hands-on experience in incident leadership roles, such as IMOC, incident commander, or primary on-call.
- Deep knowledge of reliability, observability frameworks, and fault-tolerant architecture; experience with multi-region or multi-cluster architectures, capacity planning, and failover strategies.
Nice to have
- Familiarity with modern observability stacks, such as OpenTelemetry, Prometheus, and Grafana.
- Demonstrated ability to drive measurable improvements in MTTD, MTTR, availability, or customer impact.
Pay
$230,000 — $270,000 USD (base salary); $203,000 — $238,000 USD (base salary); $180,000 — $211,000 USD (base salary)
Tools
OpenTelemetry, Prometheus, Grafana
Model-written summary · the original posting is authoritative