Roblox
Critical Harms Investigations & Incident Management Specialist
$145K–$174K
San Mateo, CA, United States · Full-time · Posted Oct 30, 2026
- Experience
- 5+ years leading investigations, incident management, and/or policy enforcement on a technology platform.
- Visa sponsorship
- For US-based roles, the company may be unable to employ candidates with work authorization related to certain U.S. visa categories or support future H-1B sponsorship.
About the job
Investigates and coordinates responses to critical safety incidents on Roblox, sharing findings and mitigation recommendations with internal partners.
What you'll do
- Lead investigations into critical harms and serve as the primary contact during incidents in a 24/7 on-call rotation.
- Use internal tools, data analysis, and open-source intelligence to gather evidence, establish facts, and conduct root cause analyses.
- Communicate incident status and impact to senior leadership, and develop incident response playbooks and investigative processes.
What they ask for
- 5+ years leading investigations, incident management, and/or policy enforcement on a technology platform.
- Demonstrated ability to handle high-pressure, sensitive, complex investigations.
- Fluency with data analysis, dashboards, and investigation tools; familiarity with online safety considerations.
- Strong communication, project management, prioritization, judgment, and discretion.
Pay
$144,620 — $174,100 USD (base salary)
Model-written summary · the original posting is authoritative