Roblox
Director, Law Enforcement & Critical Harms Operations
$262K–$312K
San Mateo, CA, United States · Director · Full-time · Posted Oct 15, 2026
- Experience
- 10+ years.
- Visa sponsorship
- For US-based roles, the company may be unable to employ candidates whose U.S. work authorization is related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
About the job
Leads Roblox’s law enforcement operations, critical-harms investigations and incident management, and product support teams to improve platform safety and respond to high-risk incidents.
What you'll do
- Manage and coach the three operations verticals, delivering against service-level and quality metrics.
- Coordinate safety incident response, leadership communications, and root cause analyses; collaborate with law enforcement and internal teams.
- Partner with Legal, Public Policy, and Engineering to scale operational workflows and develop compliance and investigative tools.
What they ask for
- 10+ years leading safety operations in law enforcement, intelligence, government, or trust and safety.
- Deep familiarity with U.S. and non-U.S. law enforcement response frameworks, including the Stored Communications Act, CLOUD Act, emergency disclosures, and cross-border constraints.
- Experience leading sensitive, complex investigations and managing high-volume operations queues.
- Subject-matter expertise in child safety laws, policies, and considerations.
Pay
$261,800 — $311,810 USD annual base salary
Model-written summary · the original posting is authoritative