Rogo
Client Strategy, Enterprise
$175K–$215K
New York City · On-site · Full-time · Posted Jul 6, 2026
- Experience
- 2+ years of front-office experience at a top-tier investment bank, private equity firm, or hedge fund preferred; alternatively, 3+ years in customer-facing roles.
About the job
Own enterprise client relationships and account outcomes, driving adoption, measurable value, renewals, retention, and expansion for Rogo’s AI products.
What you'll do
- Manage enterprise client relationships, account strategies, customer health, and retention, including renewal forecasting and churn mitigation.
- Plan and lead QBRs and business reviews to align stakeholders on goals, roadmap, and next steps.
- Gather client feedback and share it with product and engineering teams; support advocacy and engagement.
What they ask for
- At least 3 years in customer-facing roles such as customer success or account management, or 2+ years of front-office experience at a top-tier investment bank, private equity firm, or hedge fund (the latter is preferred).
- Track record analyzing customer performance metrics and making strategic recommendations to improve business outcomes and processes.
- Experience managing customer relationships, including upsell and renewal conversations.
- Strong communication, strategic planning, relationship management, project management, and organizational skills.
Nice to have
- High-volume client-facing experience in AI.
- Early experience at a hyper-growth startup or direct finance experience.
Pay
$175K – $215K (base salary); bonus amount not stated
AI focus
Support client adoption and value realization of Rogo’s AI products; the posting also describes working with AI models to build trusted products.
Model-written summary · the original posting is authoritative